federations and non-profit organisations insofar as they act in the course of their economic or business activities. PAS does not enter into contracts with consumers within the meaning of Section 1 KSchG. By entering into the contract, the Customer confirms that it is acting in the course of its business activities.

1.3 In the event of any inconsistency, the following order of precedence shall apply:
  1. the booking confirmation issued by PAS by email or the individual written quotation;
  2. the PAS price list applicable at the relevant time;
  3. these GTC;
  4. applicable non-mandatory statutory law.

1.4 The Customer’s general terms and conditions shall not apply, even if PAS does not expressly object to them.

§ 2 Formation of Contract

2.1 Quotations and price lists issued by PAS are non-binding. The Customer shall send booking enquiries to charter@pink.at.

2.2 A contract is concluded when PAS issues its booking confirmation by email. In the case of charters involving exclusive availability, the contract is concluded upon the Customer’s acceptance of the individual written quotation; acceptance by email is sufficient.

2.3 The booking confirmation or quotation shall specify, in particular, the dates, operating location, billing option, positioning costs and any daily fees. No separate signature is required.

§ 3 Services and Operational Basis

3.1 PAS provides the aircraft together with a qualified flight crew and maintenance. All flights constitute specialised operations (SPO) under Part-SPO and are conducted in accordance with the PAS SPO Operations Manual and the applicable regulations.

3.2 PAS retains operational control of the aircraft. The pilot-in-command has sole and final authority to decide whether a flight is conducted or discontinued and to determine the route, altitude and loading.

3.3 Only flight crew and task specialists within the meaning of Part-SPO, such as parachutists, camera operators, instructors and load organisers, may be carried on board. No passengers are carried. A maximum of 24 task specialists may be on board per flight. No person other than flight crew may enter the cockpit.


3.4 Before their first flight, all persons on board must have received the safety briefing (safety video at www.pink.at/safetybriefing) and must comply with crew instructions at all times. Any person failing to comply may be refused carriage.

3.5 PAS may substitute the aircraft or crew with an equivalent aircraft carrying equivalent insurance cover or an equally qualified crew where required for technical, operational or legal reasons. PAS shall notify the Customer without undue delay.

§ 4 Obligations of the Customer

4.1 The Customer is responsible for the event, ground organisation and settlement of charges with individual participants. The Customer shall provide and pay for the manifest, loadmaster, ground personnel, instructors and load organisers.

4.2 The Customer shall obtain all local and event-related permissions and approvals, in particular aerodrome and off-airfield landing permissions, parachute-dropping authorisations, NOTAM coordination and prior permission required (PPR). PAS remains responsible for its operator authorisations and flight-operational requirements.

4.3 The Customer shall ensure that each person on board:
• holds the licences, ratings and experience required for their activity;
• is physically and medically fit and is not under the influence of alcohol, drugs or impairing medication;
• has their own accident insurance and insurance for their equipment insofar as required or customary for their activity;
• has received the safety briefing under Clause 3.4 before their first flight.

4.4 Where agreed, the Customer shall provide fuel at the operating location and bear its cost (see price list). Unless otherwise agreed, the Customer shall provide suitable accommodation with a separate room for each crew member, as well as local transport.

4.5 The Customer shall indemnify and hold PAS harmless against third-party claims arising from a breach of the Customer’s obligations under this Section.

§ 5 Special Provisions for Parachute-Dropping and Formation Flights

5.1 For parachute-dropping flights, PAS undertakes to fly from the departure aerodrome to the agreed drop altitude, approach the drop point specified by the Customer as determined by the pilot, and return the aircraft. Actual drop altitudes are subject to weather conditions and clearances.
The pilot-in-command shall advise the Task Specialists whether the required air traffic control clearances for the parachute drop have been obtained. The individual Task Specialist is responsible for determining the actual time of exit and for visually checking and monitoring the relevant airspace immediately before and during the exit. This shall not affect the pilot-in-command's overall operational authority and responsibility for the safe conduct of the flight.

5.2 Baggage is not carried. Only equipment required for the jump and cameras securely attached to the body may be carried.

5.3 For flights above FL 150 up to FL 200, the following additional conditions apply: flights are conducted only by day and under VFR; tandem jumps are not permitted; each parachutist must have completed more than 200 jumps or meet any stricter national requirements.

5.4 PAS’s service in respect of each individual ends when that person leaves the aircraft. PAS is not responsible for the jump itself, the equipment or the landing.

5.5 On formation flights, PAS pilots lead the formation and conduct the briefing. The Customer shall provide details of participating aircraft and pilots, including their formation-flying experience, in good time to flightops@pink.at. PAS pilots have sole authority to determine whether the formation takes place and which participants may take part; pilots who fail to comply with the briefing shall be excluded.

§ 6 Scheduling, Weather and Flight Operations

6.1 Agreed flight and departure times are planning estimates. PAS shall determine the flight schedule at the operating location in coordination with the Customer.

6.2 Delays, interruptions or cancellations caused by weather, airspace or aerodrome restrictions, official orders, technical safety reasons or crew duty-time and rest-period limitations shall not constitute delay attributable to PAS and shall not give rise to claims for damages. Charges in such cases are governed by Section 9 and the price list.

6.3 If PAS is unable to fulfil a confirmed booking for reasons within its own sphere of responsibility (e.g. a technical failure with no replacement aircraft available), no charges shall be made for the services not performed and payments already made for those services shall be refunded. Any further claims shall be governed exclusively by Section 10.

§ 7 Prices, Fuel, Third-Party Costs and VAT

7.1 The prices stated in the booking confirmation or individual quotation shall apply; otherwise, the applicable price list shall apply. All prices are in euros, exclusive of VAT, unless expressly stated to be gross prices.

7.2 Billing shall be based on the PAS aircraft log. Any objections to the invoiced times must be raised in writing within 14 days of the invoice date.

7.3 Where fuel costs are included in the price, the following applies: if the fuel price charged by PAS’s supplier on the date of performance exceeds the price on the date of booking confirmation (reference price) by more than 10%, PAS may charge the excess amount. The amount per litre is calculated as the price on the date of performance minus 110% of the reference price, multiplied by 5.3 litres per billable flight or block minute. PAS shall provide evidence of the prices upon request.

7.4 Where the Customer bears the fuel costs, it shall pay the supplier directly for actual consumption; Clause 7.3 shall not apply.

7.5 Third-party costs, such as landing, approach, parking and handling charges, air navigation charges, permits, customs duties, visas and local levies, are not included in the price. They shall be paid directly by the Customer or recharged by PAS at actual cost without mark-up.

7.6 The reverse-charge mechanism shall be applied only where the statutory requirements are met. A VAT identification number alone is not sufficient.

§ 8 Payment and Late Payment

8.1 Advance payments (in particular positioning costs and daily fees) are due upon booking confirmation and must be received in full before the positioning flight commences, unless otherwise agreed. PAS is not obliged to perform until payment has been received in full.

8.2 All other charges shall be invoiced after the operation and are payable without deduction within 30 days of the invoice date. Advance payments shall be credited against the final invoice.

8.3 In the event of late payment, the Customer shall owe statutory default interest (Section 456 UGB, currently 9.2 percentage points above the base interest rate), a lump-sum compensation of EUR 40 (Section 458 UGB), and any additional necessary and reasonable recovery costs, including debt collection and legal fees.

8.4 If the Customer is in default of payment, PAS may suspend further services until full payment has been made.

8.5 The Customer may set off claims only if they have been acknowledged by PAS or established by a court judgment.

§ 9 Cancellation and Early Termination

9.1 The cancellation terms are set out in the booking confirmation or the applicable price list. For charters involving exclusive availability, the daily fees for all booked operating days shall, in particular, remain payable in full even in the event of cancellation or early termination.

9.2 In the absence of such a provision, the following shall apply:
• Cancellation before the commencement of the positioning flight is free of charge.
• Once the positioning flight has commenced, the agreed positioning costs remain payable, including in the event of cancellation due to weather.
• Flights performed shall be paid for; flights not performed shall not be charged.
• Third-party costs already incurred shall be borne by the Customer at actual cost without mark-up.

9.3 Cancellations must be sent by email to charter@pink.at and take effect upon receipt.

9.4 PAS may withdraw from the contract or discontinue the operation if the Customer fails to make a due advance payment, required authorisations are missing or flight safety cannot be assured. Services already performed and costs incurred up to that point remain payable.

§ 10 Liability and Insurance

10.1 PAS shall be liable for death, bodily injury and damage to health in accordance with mandatory statutory provisions, in particular the Austrian Aviation Act (LFG). Such liability is neither excluded nor limited by these GTC.

10.2 PAS shall be liable for property damage and financial loss only in cases of wilful misconduct or gross negligence. Liability for loss of profit, consequential loss and losses arising from interruption of the Customer’s operations is excluded, except in cases of wilful misconduct or gross negligence.

10.3 To the extent permitted by law, PAS’s liability for property damage and financial loss shall be limited to the contract value per engagement. This limitation shall not apply in cases of wilful misconduct.

10.4 The limitations of liability shall also apply for the benefit of PAS employees, pilots and persons engaged by PAS to perform its obligations.

10.5 PAS maintains aviation liability insurance for each aircraft operated in accordance with Regulation (EC) No 785/2004 and the LFG. It covers third-party damage and bodily injury to task specialists on board, who are insured as authorised passengers. Evidence of insurance shall be provided to the Customer upon request.

10.6 PAS does not provide accident insurance for persons on board or insurance for their equipment (see Clause 4.3).

10.7 Operations shall take place only in countries covered by the geographical scope of PAS’s liability insurance.

10.8 The Customer shall be liable for damage to the aircraft and PAS facilities culpably caused by the Customer, persons on board or persons engaged by the Customer to perform its obligations, including any resulting aircraft downtime.

§ 11 Data Protection, Notices and Final Provisions

11.1 PAS processes personal data of the Customer and persons on board only for contract performance, compliance with statutory and aviation-law obligations, and in accordance with the privacy notice at www.pinkskyvan.com. The Customer shall inform persons on board accordingly.

11.2 PAS may send information about its own similar services to the email address provided by the Customer when booking (Section 174(4) of the Austrian Telecommunications Act 2021 (TKG 2021)). The Customer may object at any time, free of charge, for example by emailing office@pink.at; each communication shall include notice of this right.

11.3 Notices, bookings, cancellations and contractual amendments must be made in writing; email is sufficient. An email shall be deemed received when it is accessible under normal circumstances.

11.4 Prices and terms contained in individual quotations shall be treated as confidential.

11.5 If any provision is invalid, the remaining provisions shall remain effective. The invalid provision shall be replaced by a valid provision that most closely reflects its economic purpose.

11.6 Austrian law shall apply, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG).

11.7 The court having subject-matter jurisdiction for Vienna Inner City shall have jurisdiction. PAS may also bring proceedings against the Customer before the courts of the Customer’s general place of jurisdiction.

11.8 If these GTC are also available in translation, the German version shall prevail in the event of discrepancies.

Version date: 28 October 2026

Pink Aviation Services Luftverkehrsunternehmen GmbH & Co KG
for all flights conducted as Specialised Operations (Part-SPO)

§ 1 Scope and Order of Precedence

1.1 These General Terms and Conditions (GTC) apply to all flights and services provided by Pink Aviation Services Luftverkehrsunternehmen GmbH & Co KG, Endresstraße 79/4, 1230 Vienna, Austria, company register no. FN 8147g, VAT ID ATU13722300 ("PAS"), in the course of its specialised operations under Part-SPO of Regulation (EU) No 965/2012.

1.2 The contracting party of PAS is the customer (event promoter, organiser or charterer, hereinafter the "Customer"). PAS enters into contracts exclusively with entrepreneurs within the meaning of Section 1 of the Austrian Consumer Protection Act (KSchG) and/or Section 1 of the Austrian Commercial Code (UGB). This includes associations,

Terms and Conditions